Salient Features

• Client Management.
• Engineer Management
• Spare Management
• Multiple Store Management
• Spare Inventory Management
• In House / On site call Management
• Register call ( Chargeable / AMC / Warranty )
  • − Issue to Engineer
  • − Call Start to Close Time Log
  • − Spare Requierment / Pending for spare
  • − Call transfer to other engineer
  • − Call transfer from Onsite to In house
  • − Product under testing
  • − Product accessory management with products

Invoicing

• • − Service Invoicing
  • − Spare Invoicing
  • − Payment Receipts
  • − Purchase Receipts
  • − Pending Receipts Tracking
  • − Receipts Re-printing
• In-House product under repair inventory
• Product issue for replacement inventory
• Product outsourced for repair inventory
• Product Stand by :
  • − Issues
  • − Return
  • − Return remainder after due date.
• AMC Management :
  • − Client wise different location
  • − Location wise setup details
• Antivirus Managemen :
  • − New installed
  • − Renewal
  • − Renewal remainder report
• Daily collection report with details of :
  • − Cash Collection
  • − Bank Collection
• Day - wise collection summary report :
  • − Service Collection
  • − AMC Collection

Multi user

• • − Multi User Login
  • − User wise module & action level control ( Add / Edit / Delete / Print / send )
  • − User Action log report
• Sub website with following pages :
  • − Welcome Note
  • − About Us
  • − Affiliation Master
  • − Profile
  • − Contact us
  • − Customer Corner
  • − Call Register from sub-site
  • − Check call status, call history
  • − You can publish special offers in your sub-website
• All Above page contents can be published by you any time from your control panel.
• Status update through :
  •  − Email
  •  − SMS